Faq
Are your products cruelty-free and vegan?
Yes, our moisturizers are cruelty-free and never tested on animals. Many formulas are also vegan; you can check each product page for a full ingredient breakdown.
Which products are best for sensitive skin?
We recommend choosing moisturizers with soothing ingredients like aloe Vera, ceramides, oat extract, or hyaluronic acid. Avoid fragrances or harsh exfoliants.
How do I know which shade will match my skin tone?
You can use our shade-matching guide shown on the product page. If you’re still unsure, reach out to our support team with a photo in natural light and we’ll help you pick the perfect match.
What is the shelf life of your products?
Most moisturizers last 12–24 months unopened and 6–12 months after opening. Always store them in a cool, dry place.
Do you offer samples or trial sizes?
Yes, we offer sample kits and travel-size versions for many of our moisturizers. They’re perfect for testing before committing to a full size.
What is the shelf life of your products?
Our products typically have a shelf life of 24 months when unopened. Once opened, we recommend using them within 6–12 months for best freshness and effectiveness. You’ll find the exact expiry date and period-after-opening details on each product label.
Can I use moisturizer if I have oily or acne-prone skin?
Yes. Using the right moisturizer actually helps balance oil production and prevents dehydration, which can reduce breakouts. Look for lightweight, non-comedogenic formulas.
What skin types are your face creams suitable for?
Our face creams are formulated for all skin types, including dry, oily, combination, and sensitive. Each product page specifies its recommended skin type.
Can I use face cream under makeup?
Absolutely. Our creams absorb quickly and create a smooth base for foundation and concealer.
Do your face creams contain SPF?
Some of our creams include SPF protection. Products with SPF are clearly labeled.
How often should I apply face cream?
Use twice daily—morning and night—for best results.
Are your face creams non-comedogenic?
Most formulas are lightweight and designed not to clog pores. Check the ingredients list for confirmation.
Can I layer face cream with serums?
Absolutely. Apply serums first, then follow with face cream to seal in the active ingredients and boost hydration.
Are face oils safe for oily or acne-prone skin?
Yes. Non-comedogenic oils like squalane, jojoba, and rosehip help balance oil production without clogging pores.
Should I apply oil before or after moisturizer?
Face oils should be applied after moisturizer to lock in hydration.
Can face oils replace my moisturizer?
Oils provide nourishment but not hydration. For best results, use them alongside a moisturizer.
Are your oils cold-pressed?
Many of our oils are 100% cold-pressed to preserve nutrients.
Can I mix face oil with foundation?
Yes, mixing a drop with your foundation gives a smoother, dewy finish.
Do face oils help reduce fine lines and wrinkles?
Yes. Oils rich in antioxidants and fatty acids help strengthen the skin barrier, improve elasticity, and reduce the appearance of fine lines over time.
Are your shampoos sulfate-free?
Yes, our shampoos are free from sulfates, parabens, and harsh detergents.
Will your shampoos help with dandruff or dry scalp?
We offer specific formulas that contain soothing and anti-flake ingredients ideal for dry or irritated scalps.
Can I use your shampoo daily?
Yes, our gentle formulas are suitable for daily use unless stated otherwise.
Are your shampoos safe for colored or treated hair?
All our shampoos are color-safe and help maintain vibrancy.
Do your shampoos have artificial fragrance?
Some variants do, while others use natural essential oils. Check the product label for details.
Is your shampoo suitable for sensitive scalp?
Yes. Our gentle formulas are free from harsh chemicals and include soothing ingredients that help calm and nourish sensitive scalps.
How often should I use a lip scrub?
Use 2–3 times a week for smooth, exfoliated lips.
Are your lip scrubs edible?
While safe if accidentally ingested, they are not meant to be consumed intentionally.
Can I use lip scrub on cracked lips?
Avoid exfoliating severely cracked or bleeding lips; use a nourishing balm first.
What ingredients do you use?
Our lip scrubs typically contain sugar crystals, natural oils, and vitamin-rich butters.
Are your lip scrubs tinted?
Some offer a light tint, while others are clear. Check individual product pages.
Should I apply lip balm after a lip scrub?
Yes. After exfoliating, always follow up with a hydrating lip balm to lock in moisture and keep your lips smooth.
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How do I choose the right foundation shade?
Use our shade guide or reach out to customer support for personalized shade-matching assistance.
Is your foundation suitable for oily or dry skin?
We have formulas for all skin types—matte, hydrating, and natural finish options.
Does your foundation oxidize?
Our formulations are designed to maintain true color throughout the day.
Is your foundation long-lasting?
Yes, most formulas provide 8–12 hours of long-wear coverage.
Is your foundation fragrance-free?
Many shades are fragrance-free and suitable for sensitive skin.
Does your foundation work with both brushes and sponges?
Yes. Our foundation blends seamlessly with a brush for fuller coverage or a damp sponge for a natural, lightweight finish.